Horrible... They first said they damage my parcel during delivery and they will send me further details. Then the status changed and said the receiver rejected it, which is not true as they never got to try delivering it... It's quite obvious to see that in the status history of my parcel! When I called today they say the parcel was not damage by UPS.. By whom then? Now they want to send it back, even though both parties asked them not to... All we get from customer service is: we can't do anything.
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