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Anonymous
UPS "My Choice" is an absolute joke. My parcel didn't arrive on the Saturday requested - no notification, waited in all day. Delivery rescheduled for the next Saturday but attempts were made to deliver during the week regardless of my request so the parcel has now been sent back to sender. Customer service don't seem to know when parcels are due to arrive, and the depot just seems to do what it wants! You should rename the service "UPS's Choice" - you'll get your parcel when UPS decides to deliver it.
4 years ago
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UPS has a 1.2 average rating from 2,151 reviews

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