USD25'000.- losses with UPS I have a company in Switzerland and UPS made me lose around USD25'000.- in a month because of the delay in delivering my importations. THEY LIED to me and to my supplier saying all the time that important documents were missing, what's fake! I visited the UPS local and I saw the information with my own eyes, the importation has been accepted by the customs in 3 days after I have done the labels, but they got stopped for a month in their locals. I wasted many hours trying to have my delivery, explaining and re-sending the same documents every time. Now, one month later the invoices arrived before the importation, and all those products ARE USELESS because it was a big order for important clients. All of them cancelled their order due to the delay and bought from someone else. I lost around USD25'000.- and I'll not rest until I tell everybody that this company is a shame! To be honest, please, avoid having a business contract with them. The costs are very high, the service is horrible, the phone number never respond and you have to insist many times to TRY to have any information or a solution.