Unfortunately ordered car parts off ebay not realising they will use ups. Delivery was expected Thursday but ups changed it to friday. They then decided to change it again to monday. Upon calling customer services i get told its because it was late to depot. I asked how is it my fault. (item was from dewsbury then went to preston to nottingham i live nr boston lincs) i told her this was unacceptable im a key worker in hospital i need my car parts to return to work. As ive no 2nd car. Her answer was il call the depot and call you back with weather or not they can come saterday. Its now sunday with no answer or reply. This company is an absolute disgrace to the courier buisness. Use other companys at all costs. Dpd, yodel, fedex never had issues with them