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JackP
Possibly one of the worst companies for shipping I have ever encountered. 2 experiences - one with being 3 days late for a gallery show in London, after next day delivery was assured our delivery meant we missed the exhibition, the driver then decided to leave thousands of pounds worth of paintings outside the venue and refused to pick them up when discovered by a colleague in London who recognised the name and saved the discarded packages. The other was a return of a warranty repair sent to the states, upon return of the item full charges for the original purchase price was added for import duty and Instead of fixing the mistake they changed the name on the invoice to an unrelated colleague and tried to add the charges to his account. When questioned about this they refused to comment, admit guilt, and lied to mitigate themselves from the situation.
4 years ago
UPS has a 1.2 average rating from 2,164 reviews

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