ABSOLUTELY SHOCKING I would have had my parcel quicker if I had walked from the North of the country to the South and back myself. Same as everyone else's bad reviews my parcel has been coming now on 3 different dates then it gets rearranged to another day. No way of contacting them don’t reply if you do other then robotic chat. Absolutely shocking service and way behind its competitors such as Hermes and yodel. The tracking facility is shocking and you can’t trust what it says anyway even when it says out for delivery and due that day it still doesn’t show up! I would urge companies not to use this as a means to ship their products as it will damage your brands customer experience by doing so!