Ordered an item with next say delivery. The item arrived 4 days later, and was delivered to an access point instead of my house as I requested. Booked a re- delivery, not only was it not delivered on the day I chose ,they had the decency to send me a notification that my parcel was " re-delivered" to the access point... the same access point I needed it to be delivered from to my house , which I clearly stated. When contacted the company I ordered it from ,I found out UPS LIED about my parcel being delivered the day before it was actually delivered . Tried contacting the customer service and waited 40 minutes before finally giving up as clearly my calls weren't answered...twice. The absolutely worst service and complete lack of respect for the customers.