Sat in all day waiting for delivery of a parcel that left depot 07:30 thirty miles from me. Tracking website just said delivery by end of day every time I updated it. At 19:30, TWELVE hours after it left for delivery, it updated to say parcel was being returned to depot.!! Delivery delayed by 1 business day, estimated delivery by end of day. No reason given for failure to deliver. I've had various couriers recently, but UPS are by far the worst. And now having changed plans, I won't be in to receive the parcel IF they do manage to arrive.
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