UPS are the worst courier I have encountered. The driver lies about coming to my address and me not being in - I had arranged to be in for the delivery and I was, all day. Email sent saying my package is at an access point. I phone and get through the awful phone system and speak to someone who gets the depot to phone me. I speak to someone who is short, on the point of aggressive and he agrees to send the package the next day. The next day I was supposed to be out of the house, but I wait all day for the delivery. It does not come. I again phone and speak to someone who is totally unhelpful and just repeatedly tells me that she cannot help. As of now I don't have my package yet.