I sold two phones to UpTrade and both had zero signs of wear. Once UpTrade received the phones, they downgraded my offer claiming that there were scratches on the screens.
Be careful if you sell to UpTrade expecting a certain price for your devices given their condition. Once they have the phones, it's easy for them to low-ball you. Your options at that point are to accept the lower offer or pay for return shipping.
UpTrade received two new phones from me for much less than they are actually worth. I will not be selling to UpTrade again.
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