Repeatedly causing distress for my family. Asked for a quote and ended up taking over British Gas as our supplier without our consent or knowledge. Attempted to charge us £740 for it for service. Repeatedly refused to amend their mistake or switch us back to British Gas. Days upon days of multi-hour phone calls to reach a resolution and switch us back. Fastforward to a few weeks later British Gas states we still owe this crooked company £740 and can't supply us til its paid. We received letters stating this false bill was dealt with and no longer an issue, back to square one and they are threatening to send bailiffs over £740 service we never asked for or wanted, we simply asked for a energy quote. Customer service was entirely unhelpful, refused for hours upon hours of a phone call to be of any help of any kind, repeating their sorry and reiterating talking points instead of committing to any form of solution. I could understand this if it was a customer attempting to swindle their way into some advantagious for themselves, but this company has already admitted to a fault at this point and is knowingly attempting to press a £740 charge they already know is wrong. I'm still trying to fix this issue, this company is simply worthless and horrific.