Absolutely diabolical service avoid this company at all costs, ive just had a £173.00 bill from this company for my business premises, I Normally pay £73.00 a month. I've sent meter readings in every month,with out fail, now to be told I owe them an extra £100, I only work 4 days a week in a little lockup shop, their customer service is useless, the guy on the other end of the phone, was very rude, and totally incompetent, no help at all. Im so glad I'm out of contract with them now, and definitely moving company, there service is abysmal. 😡 they don't even deserve 1 star tbh.