Utilita STOLE my account!! Gas stopped working today (am on a pre payment meter) called my who i thought was my supplier to be told, utilita have taken my supply over almost 18 months ago!! i call utilita who tell me, not only do they have 3 accounts registered at my address but NONE of them have my name or my landladys name on it... they cannot speak o me as i am not registered!! had one agent called tracy who thought it was ok to constantly talk over me and when i finally lost my temper and asked her to listen for 5 seconds put the phone down on me and then called me back to say 'she had lost me' passed me through to the department who can definitely help, to be told, no i cant help you send your tenancy, tenancy sent 6 times and 'not recieved so cannot help me' passed me through to someone else! now i am being told you cant help me and i have no gas stole my account and then refuse to help. DO NOT go with this supplier but be careful you my actually get no choice!