This company is beyond a joke... Iv been on to utilita for the past 2 hours!! Iv been transfered to x4 different departments... & now I'm sat in the dark with a 1 year old baby!! Iv tried topping up £ 100 electricity but meter is rejecting it last reset number they told me to enter locked the key pad so now I have to wait a further 45 mins before I have to ring them back a probably be passed to another x4 departments... I don't know how they expect me to ring them back when I have already informed them that I have been sat in the dark x2 hours with no power supply my phone battery is about to die & I have a 1 year old baby I'm the house with me!! This company is above & beyond a joke!!!