I think utilita are a joke falsifying information ie the wrong billing amount as it was estimated not actually my bill to obtain a warrant illegally or my start up reading was wrong or somthing has happened I don't know one guy said on the 30/11/21 he found the issue and would not tell me what it was but cos my case was with the revinue team it would not allow him to do nothing about it and passed my Case to the complaint dep 2-3 hour call bk never happend . And today they wa suppose to Iillegally entering my property to fit a meter with an illegal debt update on that they did not turn up, I was on the phone from 9 am today1/11/21 till 2:45 been told they are right I am wrong i asked to speak to a manager non available apparently was told I'm not allowed brething space to put the debt on hold even though I'm on on disability benefits and on there priority list ........ I moved in my property on 2/11/20 I moved out on 14/2/21 temporarily i did not return to the property till 7 months later and the only thing that was left was a fridge freezer turned on I took all my stuff what little I had. I payed £109 on the 1/1/21 £109 that was the first bill I got. I moved out on the 14/2/21 i did not return till 7 months later I then sent a £200 payment so in total iv payed £309 what would well cover any usage but no they say I still owe £710.41 so they say/don't as they say iv been in the property all 11 months and the readings are right that iv given Iv used £1019.41 in 2 and half months after giving a meter reading one month ago till today iv used £98 that over 12 months is £1176 so basically in two and a half months I 100% know that's the time frame I was in the property iv used almost 1 years worth of gas an electric what a bunch of cowboys... If I used £98 this is for gas and electric in one month x two and half months that's £244 I spoke to someone yesterday he said he looked in to it and he can see what's happen as stated already and he tryed to sort it but because it gone to the revision team or somthing there nothing he could do i was then past on to the revision team the guy said he will brake into my house I will bring the police pay me ((NOW)) in full or I will brake in. Even knowing I don't owe the money I'd had inuff and tryed to set a payment plan up he would not allow me to pay £100 then £300 in five days the rest and the remaining on 28 /1/22 that was not good enough so I put the phone down and phoned bk and funny my call was answered immediately by the complaint team I explained the situation he was horrible told me I'm wrong there right he's done that job for 10y and there never wrong never the only thing I go off is what my colleagues say I'm like read the notes no he would not i said I want to speak to a manager no he said I said iv Done a SAR and this call is been recorded he said wait on one min low and behold manger come on the phone I explained my situation again she kept saying the bill is right and kept explaining it but she kept saying estimated I was saying but you have the readings she said ye that's right I'm like what's right you keep saying estimated she like ye that's right I'm like what the actual f she like dont swear I'm like you can not answer a direct question I said what estimated about it she said I'm not going around in circles I'm like what answer the question she would not and just said it's all correct and said she will put it to deadlock and said they noting I can do just go to the ombudsman.