My smart meters ain't so smart. Infact they do not even work. I have had 6 engineer visits so far and still no working meters. They have placed both on engineer mode which means I will get a bill even though I have topped my cards up. Now they have issed a bill based on estimates because they cannot even get a meter reading from their own meters. Called today and they cannot send an engineer out AGAIN because my account is now with the revenue protection team? I can't even pay them! I have logged a complaint and done a complete GDRP request which I have received which details all the visits, notes, complaints and still nothing. I dont have 58 minutes everyday to sit on hold to get no further forward. My anxiety and depression is through the roof with the uncertainty. AVOID AT ALL COSTS!