Rip off rubbish company, spending £80 per week sometimes more just for electricity. Been told numerous times I have a faulty meter so had an engineer sent out to replace it... Was it replaced no!! Left over a month without hot water and heating (over Xmas when temperatures dropped) Compensated £30 for 3 no show appointments and guess what it was gone within 2 days!! Topped up £20 into positive credit yesterday, was out all day and come back to my emergency credit needing to be accepted. WOULDN'T ADVISE ANYONE TO JOIN THIS ROBBING COMPANY THEY HAVE NO SYMPATHY AND CUSTOMER SERVICE IS NON EXISTENT