WORST COMPANY I HAVE HAD TO DEAL WITH IN MY ENTIRE LIFE! Over two years back and forth with the worst customer service I have ever experienced!!!! Took them to the ombudsman won my case and still have not had all my money back!!!! Was charged insane bills some double and triple what my bills now with a smart reading!!! I had someone from their company put in a one month gas reading of over a £1000. I work full time and I am never in the house! Even now with increased prices my gas is less than £50 a month. I still have not received this back!!!! AVOID AT ALL COSTS.