Inherited Utilita Energy as supplier, on purchase of flat at beginning of December 2021. To date no account set up; still demands for a year plus period when I was not the owner. Gas meter is water damaged and unreadable. Operative attended, but was more concerned about a colleague having ‘clocked off’ with no other job allocated; whilst he had another two! Said could not change meter as did not have required fitting. Property only about 10 years old. Parked up after wasting my time. Remained parked up for an hour plus; as clear he was going to take his time to get to next job! Despite many, many phone calls, 4 emails and letter sent by recorded delivery, still gas meter not sorted, still receiving demands for payment for period that did not own property. Have sent in (email and post,) letters from solicitor re property purchase. Still no account set up. Terrible, terrible customer service.