Honestly the worst company I’ve ever dealt with in my entire life. Unfortunately they supplied the property I moved into in Dec 2020 and I haven’t been able to get rid of them since. Not only did they have all of the incorrect meter numbers for each of the properties, they then proceeded to put my details against 3+ properties in the block of flats. Their customer service team are completely inept. 14 months later and I am still receiving bills and debt collection letters for properties I don’t live in and never have. I have made complaints, spent 20+ hours on hold and speaking to agents who explain they’ve “resolved” the error, only to receive more bills in the following months. I have been non stop harassed by this company and the issue is still not resolved. They should be prosecuted.