Recent Citizens Advice survey shows that Utilita the WORST energy company for customer service. Please see for yourselves. See info below. If you can find an alternative supplier, then you should AVOID UTILITA Have received no bill at home address or via email. Has been nearly 7 months now since my first first contact with Utilita. It is not in my interests not to pay a bill. Nor am I so ‘sad’ that I like spending so much time (hours and hours) wasting on this matter, on what should be a basic thing for Utilita to sort out. I’ve emailed two Utilita staff, directly at Utilita email addresses, after they ‘reached out’ assuring me matters would be / had been sorted. Guess what? You guessed right; not now even a courtesy reply from them to acknowledge my emails, for this on going saga. If you have the option to avoid Utilita, then I would urge you to do Received only and first written communication from Utilita recently. No bill, but a notification of intent to take action to recover debt (alleged!) Please google: Worst energy company citizens advice April 2022. Click on page and scroll down the list and ….. YOU WILL SEE UTILITA THE WORST COMPANY FOR CUSTOMER SERVICE