Absolutely awful company. I have had problems with them for a couple of years now but the last 6 months has gotten insane. They keep asking for proof of identity to which I have provided on many occasions only to he told its back in the Original owner of the property's name. How on earth this keeps happening is beyond me and now the debt owed is mounting up due to them not being able to correctly update their systems and take payment from me. I am just running round in circles. The last thing I need/want is debt or the stress and anxiety this is bringing. Also have sent me (in original owners name) a bill for the past 2 months of £1200. I live with a 4 year old in a small property and work 5 days a week, their is NO plausible way my bill would be 1200 for 2 months. They can shove it....