DISGRACEFUL CUSTOMER SERVICE Firstly ive been a long standing customer and do not expect such disgraceful,disgusting, and uncaring service. Utilita us an absolute joke of a Company. 1hr EVERY SINGLE TIME to answer the phone from your South African call centre. Then 40 mins trying to get the non functional to work to no avail!Ive been waiting 7 weeks for a SMART METER THAT WORKS!!!! In the meantime my Gas and Electric have gone off whilst at work as ive no idea what my balance is. Ive phoned half a dozen times for help. Put in formal complaints with Advisor to speak to SUPERVISOR and nothing. Instead one is made to listen to repetative messages about the Award winning Apps -seriously do you not think CUSTOMER SERVICE is more important!!!! Ive tried to change Company but Utilita is NO help! YOUR A DISGRACE OF A COMPANY!!!!