Worst company ever from the start I got a smart meter tht don’t connect to my little device and I can’t see anything nothing gets done about it from months trying secound half of my top ups don’t show on my app which is another joke the 66 pound from government didn’t got added to my meter but they trying to say it did on the 4th October but then on the 6th October i top up 25 pound cz my electric was on zero and turn it self off but he still says I did got the 66 added to my account joke so I said you trying to tell me and make me stupid tht either 66 pound got used in a space of 2 days or tht with added my 25 iv topped up so the balance would be 91 then got used in a space of 10 days joke he said no no madam I’m no trying to said tht so I laughed tells me he can’t send anyone out to check and sort the issue with my meter and my smart device and I need to wait 5 days and it will get sorted god knows how tht will happen because I know for a fact I be back in that phone In 5 days going off my head again on someone tht has no clue what he’s doiin or how to resolve a problem and don’t speak English so you can’t understand what the f** his sayn raging