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julie
Terrible!!!! The customer service is a joke! After being cut off 6 times after being on hold for over a hour. To date I have spent 6 hours trying to resolve an issue. When you finally get through to someone they don't know what they are doing. Giving incorrect emails to send information. once sent they pretend they have not received. Issue never gets resolved as they try and give you previous tenants dept. The process is so exhausting you eventually give up. If the operative is thinking the issue is too hard to resolve they will just hang up! Do not touch with a barge pole. If I could give no stars I would. Just being cut off again after trying to explain the issue who obviously cant resolve issue.
2 years ago
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Utilita Energy has a 1.1 average rating from 605 reviews

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Alice, Customer Support

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