1 start is too much for these imbeciles Calling me a liar for 6 months, yet gave meter readings and photographic evidence when i left a property of meters being in credit by £100 and still wont refund my money , if i was in debt to them id have the baliffs on my door. Avoid this company at all costs Check google reviews out for the true picture . You wont get anywhere with the energy ombudsman either as it seems they lie and colude with them and make things up .unbelievable it is. Wont get a refund either this is how they make money by scamming people sending erroneous bills then baliffs.