We cut the gas off from our property but somehow utilita are billing me for £160 when i have already gave them 000.00 meter readings. My dad has Cancer and I'm receiving debt notifications on Sunday saying if not payed will take further action. They haven't even replied to my email with the meter readings which they asked me on the phone to send. This is causing me and my unwell dad super un needed amounts of stress. There call centre isnt even in the uK. ABSOLUTELY SHOCKING FRAUDULENT SERVICE, I WILL BE SWITCHING VERY SHORTLY AND ASKING FOR OMBUDSMANS DETAILS