ABSOLUTE WORST COMPANY EVER.... A WHOLE YEAR OF HELL... Single mother 3 children... 2 of them under 5... Around 50 hours of phone calls to try and sort an issue that was their fault! Ended up in debt because they didn't sort the meters out that they were meant to... then charged me 50% recovery charges... No managers ever getting back to me! Many complaints filed... No phone calls back to resolve... Waiting in queues for an hour and over every time and many of those times customer service put the phone down on me!!!! Cried many times on the phone extremely distressed explaining this situation was making me feel extremely anxious and depressed! Constantly topping my every few days £20... £30... £40... Tried moving to another company... Didn't let my gas meters move over to the other company even tho I wiped the debt off in order for them to let me move!!! Only to spend 3 hours on the phone once again this morning trying to find out why they hadn't handed over my meters!!! Refused to put a manager on as always!!! Put the phone down on me 3 times and just put the phone down on me again!!!! STILL NOT RESOLVED... Currently no gas heating or hot water... Cold stressed... Feel like I'm going to have a panic attack!!!!