for the past 10 mths or so i havnt been able to use the poxy mobile app to top up and had to use the phone top up line Then yesturday i tryed topping up my electric by £125 they excepted the payment but didnt add it to my meter When i called they said they havnt recieved the payment so i went to my bank to discuss the matter and they had excepted so now im on the phone waiting for them to fekkin answer armed with the transaction code As im writing this they have just hung up on me ANYONE THINKING ABOUT USING UTILITA MY ADVICE WOULD BE DONT THEY HAVE GONE DOWN HILL AND ARE FEKKIN USLESS The way they are FEKKUN me around it looks like ill be in court soon especially as there are 5 DISSABLED people in this house