I wouldn’t even give Utilita a 1 star I’ve been put in an iligal contract that I did not sign up for or even seen the agreement I was with sse to begin with and one day in 2018 I got home and the gas and electricity supply was off to find out I had been switched over to Utilita I have tried to leave this company and the keep rejecting the request to switch providers the are financially crippling me I have been topping up with £20 every 2 days they have also taken 20% of every payment and also said I’m in debt I hope everyone is aware there are legal actions you can take and have their meters removed once you have their meters removed you can the contact any provider and have their meters installed you are only paying for rental of the meter when the meters are only £44 brand new