STAY AWAY FROM THESE BUNCH OF USELESS INCOMPETENT BUNCH OF IDIOTS. I had a smart meter install on the 11 may the engineer changed my gas meter went to pick up the key from my housing office which was ready for him to pick up and only a 3 minute walk away. He never came back and didn’t even have the decency to call. I waited a week and Utilitarian had not contacted me to say they were sorry. I tried to top up with the card that was left and it didn’t work. Called utilitarian and explained everything that had happened and they told me that the useless lying idiot couldn’t get access to my property if that’s the case then how did I get a new gas meter. They sent me a new card which was for the old meter. After hours on the phone these passed 2 days explaining myself over and over they said they would send out an technician to top up my meter. When he arrived and looked at the meter he said it’s in dumb mode and it won’t turn off and I can’t top up until the electric meter is installed so I am now going to be in debt. How many times can they get it so wrong. Avoid this company don’t be tempted you will regret it believe me.