I am a pensioner and have been with Utilita for a while now.Recently I had a problem with my gas supply and meter and because of my disability found it difficult to get to my meter to top it up. After getting little satisfaction from their call centre i put in a complaint. I then received a call from their customer services who sorted out the problem. They were fantastic. I have no qualms in recommending Utilita to anyone. They are the cutting edge of energy suppliers. Thank You very much Utilita, you have made a pensioner very happy and relieved a lot of stress. Unfortunately I cannot remember the girls name who sorted everything out but should you be able to find out who this individual is then please pass on my gratitude. Keep up the good work and please don't change your ethos, superb company...