Do not go with Utilita, I had my energy supply cut off on two separate occasions! This was not because I hadn’t paid my bill. I was switched over to Ulitita after the previous energy supplier went out of buisness. Every time you phone customer service I was on hold at least 60 minutes. I complained via email and even this took a long time to get back to me or answer. They tried fibbing me off with £20 credit to make up for the accidental Dis connection of power. I had to throw food away and ended up going to a cafe to charge my mobile at they take so long to answer calls. To top it off I now have an expensive bill. I have since left Ultilita. I would give zero stars if the system allowed very poor service.