I have been with Utilita for a couple of years and had no problems untill recently. I came back from holiday having putting £50 on my electric as it would for sure cover the 14 days I was gone. When I returned I noticed I needed to top up, so I put £20 on the electric, this only lasted for 3 days then it was asking for another top up!... not happy at all with this I knew something was wrong and called utilita 4 times over a 14 day period and was constantly being told the same thing, that I was using to much energy, so I asked for a breakdown when the energy was being used as it was taking at least £5 per day for electric. They stated that it was normal untill July 6th then a rapid rise in energy... this concerned me as I was on holiday then and didn’t return untill the 13 th! I monitored my electric by turning everything off apart from tv and fridge freezer and it still used over £5 per day!.. the last time I called utilita this is what they said to me as I requested someone come out to look at my meter as something was clearly wrong.. the lady on the phone told me “we don’t send an engineer out unless you have no electric supply and your leaving us on August 6th anyway so it doesn’t matter”. I was beyond angry as I have spent £90 on my electric the past 14 days!!! This is wrong on so many levels and I would stay clear of this company. I even asked her have they put their prices up and what date, she told me she couldn’t give me this information!