Has a engineer come out to fit smart meters. He told us we would have to remove plaster board in the next room to get to the pipes, we did this and when he came back he said he still couldn’t do it and we would have to have the meters refitted our side the house. Well I phoned up and explained this to the customer service people who sent another Person out, he fitted the smart meters and said he couldn’t understand why we told to cut the plaster board or to have the meters put out side, we have now been left with a 3 foot hole in the wall, and Utilita are denying to obudsman that I have made a complaint. Stay away from this company, they were obviously over charging me as well as I received a cheque for £644 in the post today, yet every month they were asking for payments, I have now left them and I’m with another supplier who is much cheaper.