Wish I had never switched to this company ,they got me to change provider offering to pay up to £200 for early termination fee which I did ,now I have left UW within my contract but had new tenants to take over contract ,now they are asking for the £200 back ,I’ve complained of course and they offered to reduce it to £150 and I’m having to pay this back and now having to set up a payment plan to pay this back what a nightmare this is, please think twice about switching to this company it’s ended up costing me a lot more to switch to UW and nothing’s been right since and it’s caused me a lot of stress and grieve ,I would not recommend this company to anyone.