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Anonymous
Worst company ever!!!!! I got a call from a partner and they convinced me to join as a customer and as a partner as I was not working at the time. The prices they promised were obviously good so I switched and convinced two other friends to switch too. Fast forward to 3-4 months later, bills tripled, not just for me but for my friends too. Their excuse was because, I was using more than I was paying for which was absolutely ridiculous as there was no way I was using 3X-4X for than I was paying for. I called them to ask about this and they were completely rude and very degrading. Practically called me stupid for not checking my bills properly to check how much I was using. I switched and the guy called me stupid for wanting to switch because according to him, they were the cheapest. I had a balance of about £256 on my account which I started clearing immediately. A month or so later, I start getting letters from utility debt collectors saying if I don’t pay the remaining balance of £100, they would take me to court and seize my things. Because of £100!!!!! Mind you, I never got a call about setting up a payment plan or any letters about me calling to do that which is what every company usually does! Worst utility service I have ever come across. I would never recommend to anyone I know!!!
2 years ago
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Utility Warehouse has a 1.5 average rating from 446 reviews

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