The absolute worst bunch of cunts I've ever had the misfortunate of coming across. When I signed up with UW in November, the person I spoke to estimated my monthly bill would amount to £40-£50 per month. They are claiming I have used £400 worth of energy each month. I have told them that even when I turn the electricity off for my home, the meter continues to go up. They still claimed it was right. I have never actually spoke to them over the phone because theyre absolute shithouses and just put you on hold for hours (as I write this I am currently in hour 3 of being on hold after they threatened to get a warrant to enter my apartment and install a prepayment meter) I sincerely hope all employees die miserably.