I wish I could give zero stars. The worst company I have ever dealt with. Ridiculous wait times and then they hang up. I have been having issues with my gas supply and billing for the past 3 months since I signed up. I have filed 2 official complaints, neither dealt with. Useless customer service, it's as if you haven't even had the conversation. 6 times I have spoken with someone and what they told me they would do was not actioned. I can't pay my gas bill because of the outstanding issues and all I get is bombarded for payment and had my energy cancelled. STAY AWAY!!