Your service and the way I have been treated is disgusting, I have to open complaint with yourself that have been ongoing since April , I have had no contact apart from when I have had to call and wait an hour on the line , and then to be told my Complaint is closed, as vulnerable customer you have showed lack of empathy and understanding and still 5 months down the line my complaint has not been resolved , and closed without my knowledge , I have consistently had to repeat myself over and over to your colleagues who have no consideration, and with the situation being so stressful without having to repeat myself time after time , your staff are more concerned about finishing their shift at 8 o clock on time , I have never ever had a worse experience that’s with UW and will never ever recommend you to anyone , absolutely disgusting and I am going to your regulators one you eventually send me final response , please no one go with this company , worst company I have ever dealt with!!! I have literally been in tears after speaking to them