Furious with Utility Warehouse. They grossly overcharged me on my October bill it seems to me they've used the government discount to falsify meter readings. I was hugely overcharged and do my meter readings monthly, their reply was monthly meter readings and I already do that! It seems a con to get you to get a smart meter but the wiring in my house is too old. Following countless emails they promised I'd be refunded in this month but no yet again grossly overbilled me and the meter readings I sent in have totally been ignored and they have just used increased estimate readings. Totally illegal!!