BEWARE: They keep your credits and don't pass them to the next bill.
I had £43.37 credit on my Oct bill which I didn't claim as I wanted it to offset future bills. The Nov bill didn't show this credit so spent 1.5 hours today trying to claim it. Was told that it wasn't automatically transferred to the next bill and that I have to call a number to claim it!! What a rip off...how many elderly and vulnerable people is this happening to? How much of our money are they keeping. Claim it or you will lose it!!
2 years ago
Utility Warehouse has a
1.5
average rating
from
443
reviews
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