AVOID THIS COMPANY The customer service is absolutely terrible. They may be the cheapest as they say I do not know, if they are you get what you pay for. I moved into a property and was quickly put through to sign up with them. There was a debt on the gas meter and this has resulted in over 4 hours on the phone, having the call disconnected, being given silly information to ring 105 which is the number to report damaged electrical cables. I was left without gas overnight. I rang the next morning and was informed my meter had been reset but I had not been informed. I then topped up and the meter promptly took all the £50 for debt. I then had to top another £99 and am still in debt. There response is it’s the landlords responsibility which basically means they want me to do their debt collecting. Whilst the staff I spoke to are all very apologetic,they are obviously untrained and will tell you anything to get you off the line.