With U. W. Whilst everything is ok there's no problem but as soon as a problem arises then their customer service change a problem into a drama. I had a problem with landline, mobile and broadband. It started early September and supposedly was fixed by the December. Whether it was or not, I don't know as I have been overseas since the 13th Dec 22. I received an email from them to say that they hoped I'd be happy with the outcome which was given to me by their escalation team member. I am still to receive any communication from that team member. I scribed an email to them in reply to their email only to find that there is. now no mechanism for them to receive it. Now, when your seemed up you have to go through their chat line which takes you round in circles and creates more ill feeling because nothing gets solved. If I could give them 0 out of 10 I would.