I am done with this company we had given it benefit of doubt when we signed with it problems are never solved. It appeared the consultant do not have the ability to make decisions it has to do with the other. Tried to resolve my direct debit with them for more than four months but theirs is no workable solution on the other hand my bill continues to spiral out of hand. I am done I called several times but there’s seems to be no answer and no changes are not made. It is really concerning if this is a well established company there is no accountability here. It is better to leave before I am ripped off my finances.