Moved into a property with a smart meter. Immediately switched supplier. UW have over-charged on the final bill for the switch over period. I presume this is "estimated" but don't see why given it is a smart meter. Their customer service try to advise taking this up with my new supplier and claiming the units are already paid. I don't see why it is the new supplier's issue as they can read the smart meter. It is not hard to bill correctly in my opinion.
11 months ago
Utility Warehouse has a
1.5
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