Hands down the worst company I have ever dealt with. Signed up for their services on the 7th of March. Cancelled on the 8th as they couldn't sign me up because of moving house. Was passed down a chain of 6 people on the phone to eventually cancel. Got a letter a few days later saying we were on track for our services. Phoned back to confirm the cancellation had gone through. I was told yes all cancelled and nothing to do. Now at the end of March they have taken £136 from my account. Based on other reviewers this is a common occurance. A company that systematically takes money from the general public outwith contract is at best incompetent and at worst fraudulent. They will be getting a call in the morning and if the money not returned immediately ill skip the ombudsman and report straight to the police fraud department.
8 months ago
Utility Warehouse has a
1.5
average rating
from
433
reviews
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