This is the worst service provider I have ever had! The amount of bills is astronomical, I have been waiting for 4 months for a card with which I could top up gas and a key to top up electricity. I paid £70 for this pleasure and received nothing. I also have internet from them, at the moment my financial situation is worse and I paid £90 of the bill (the total amount is £190) and reported that I would be a week late with the payment of the other half. Then my services were disabled without any warning! When I called customer service, I was told that if I pay in full today, my services will be reactivated within 3 months. This is one big scam!