PLEASE READ - I wish I could give below 0. The type of company that could give you chronic stress. My flatmate and I had an ongoing battle for a year and half as utility warehouse over charged us thousands of pounds because there was an issue with our first meter reading that was recorded by the previous tenants. Utility warehouse were certain we gave them this initial reading although we hadn’t even got the keys to the apartment yet. If you have a problem with their service, you will be back and forth on the phone for months and each staff member will tell you different things. One person will tell you there is nothing you can do and the other will apologise and say it will get sorted… It doesn’t. We got charged £4000 one month?!?! After already paying £980 to this company, they then gave us an outstanding balance of £1500. We were students who barely stayed in the flat and our tenancy lasted for a year. The figures were impossible. Last resort was to get an ombudsman involved. Thankfully we won the case and got given £250 good will gesture. Before we got the ombudsman involved, utility warehouse said the most they could do was give us a £25 voucher due to our complaint! Don’t be fooled. Get legal advice! I hope this is enough for you to not sign with this company!