Shocking company, after being in credit and paying £300 a month for the gas and electricity they came up to a bill of £600 because I changed my supplier. I’ve called them and they said that my meters readings were incorrect. 3 months prior they called us and asked to come and change the gas meter with their smart meter and if we would refuse we will have to pay a fine. All I’ve done I’ve said I want my meter readings to be recalculated to what they said okay, by knowing “we will resolve it” I’ve cancelled my DD and if they will reinstate it without my consent a I’ll block their company within my bank under the name (Scam). Run from them. No need to stress yourself and your money for this sh*t company.